Ask before you come aboard.

Every ride begins at the dock with a short briefing from your captain: where to sit, how to hold on, what the hand signals mean, and how to ask for a slower pace. Questions are welcome at any point.

Loud. The fan is the engine. Ear protection is offered at check-in and the captain will tell you when it is worth putting in.

We cannot promise it, and nobody honest can. Lake Toho is a working wetland, so some rides are quiet and some are busy. Your captain will tell you what is around and why.

The captain decides on the day. Lightning, strong wind and poor visibility can pause or cancel a ride. If yours cannot go, the crew contacts you to talk through the options.

Minimum ages, seat rules and any limits are posted at check-in. Put the ages in your request and a person will answer before you travel. Ask the crew if you are unsure.

Closed shoes or secure sandals, sunglasses, sunscreen, and a layer for early rides. Hats without a chin strap will not stay on; leave them in the car.

Tell us in your request. Boarding is from the dock, and a person will describe boarding and seating honestly before you decide, including whether a particular ride suits your group.

Boats seat different numbers, and the seat limit is posted at check-in. Tell us your party size and ages; for larger groups a person will talk through boats and timing, or suggest the Whole-Boat Private ride.

In this sample, guests sign a waiver at check-in. A real operator sets its own.

Use the chat or the form. It drafts a request: ride, dates, party, ages, notes. A person at the dock reads it and confirms by email or a call. Nothing is booked or held until they do.