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How a visit goes
Five steps. You approve the fourth one, and nothing is cut back, applied or dug before that.

- 01
Somebody walks the property first
Grass species, shade, slope, bed footage, the irrigation controller and the access. All of it changes the price and none of it can be worked out from a description on the phone.
- 02
We find the number that is wrong
Usually it is the cut height, and usually nobody has ever asked what kind of grass it is. Sometimes it is a soil pH that makes feeding pointless, or a zone that has been watering the driveway for two years.
- 03
Anything beyond the visit is quoted
Itemized, with the photograph or the reading that made us recommend it. Approve all of it, some of it, or none of it.
- 04
You approve, then the crew comes
The same crew, on the same day. Nothing is applied, cut back or dug before you reply.
- 05
The card goes to your phone before we leave the street
Species, height, blade condition, which zones ran, what was applied by name — and anything we deliberately did not do, with the reason.
The yard card.
Tell us about the property. The walkthrough is free.
The chat takes what the yard is doing and the address, then hands it to the desk. It books walkthroughs — it never tries to diagnose a lawn in a chat window.