Auto body shops · marketing
Auto body shop marketing company for drivers who pay you directly.
A shop with empty bays does not need more clicks. It needs more of the right drivers asking for an estimate. We set up the places those drivers look, keep them current, and give each one a clear next step: send photos, or call.
In short. A driver who pays you directly compares shops in a few places: Google and Maps, reviews, people she trusts and, if you choose, ads. We set up each place so it ends in photos or a call. Nothing goes out without your yes, and we promise no result.
Your reviews, your posts and, if you ask for them, your ads, read together.
Last reviewed
Four places, each with a job to do.
Retail customers pay you directly and choose between shops. These are the places they choose from.
See the SEO page
Google and Maps
Your Business Profile and your website pages are the first thing a driver sees after a search. We keep both accurate and current. The full list of what we set up is on the SEO and rankings page.
Platinum Service
Reviews
A driver comparing three shops reads the reviews. We answer yours in your voice, and ask customers for new ones at pickup. You read and approve before anything is posted.
Our referral program
Referral partners
The mechanic who does not do body work, the car wash, the fleet manager with a dozen vans, your own happy customers. A partner program with a fee you set, paid on customer-pay work only, never on an insurance claim.
Add-on
Google Ads, when you want them
Ads for the repairs you want more of, set up and run for you, in an account in your name, with the spend and the keywords visible to you every day. Optional, and never started without your yes.
How body shops get customers, in plain words.
How do auto body shops get customers?
Mostly word of mouth, search, reviews, repeat customers, referrals and insurer programs. Our marketing covers the drivers who pay you directly: your Google profile, review replies, referral partners and, if you ask, Google Ads.
How can a body shop get more reviews?
Ask every customer at pickup, when the car looks right, and send a link they can tap. Then reply to each review. We never write, buy or trade reviews, because that puts your shop and your profile at risk.
Should a body shop run Google Ads?
It depends on how many drivers search for your repairs nearby, and no one can promise a result. Ads are optional, run from your own account, and never start without your yes. You pay the ad budget to Google directly on your own card.
How does a body shop referral program work?
A mechanic, car wash, fleet manager or past customer gets a link and sends drivers to you. You set the fee, and it applies to customer-pay work only, never to an insurance claim.
The same four steps, every time.
Marketing only counts if the driver can take the next step without friction. This is the step the website takes for you.
- Step
She finds you
On Google, in Maps, or in an assistant's short answer. Your name, your repairs and your town are what she reads.
- Step
She sends photos
From the chat on your site, from her phone: the damage photos and the car's details. Nobody has to drive out or arrange a visit just to get an estimate.
- Step
Your estimator approves
A line-item draft waits for your estimator. Nothing reaches the customer until your shop says yes. The chat itself never gives a price.
- Step
She picks a drop-off day
She asks for a drop-off day that suits her, and your shop sets the time.
What we do not do, so you can trust what we do.
Marketing is full of promises. These are the ones we will not make.
Promise results
We do not promise calls, jobs, a position or a return. We set the work up, run it, and show you the numbers that are yours.
Fake or bought reviews
Never. A review that is not from a real customer is a risk to your shop, and to your Business Profile.
Spend your ad money without you
Ads are optional, run in an account in your name, and nothing is started without your yes.
Post anything you have not read
Posts and review replies are drafted for your shop's voice and sit for your approval before they go out.
See your own shop's home page before you pay anything.
- Tell us the shop nameAnd a way to reach you. No card, no password.
- We hand-build itIn 12 to 48 hours, with the photo-estimate chat on it.
- You look at it, then decideIf you want the rest, we build it. If not, you owe nothing.
Or call (656) 236-2374 · Monday–Friday, 9–5 ET
Your trade: Auto body & collision
Straight answers.
How do auto body shops get customers?
Mostly word of mouth, search, reviews, repeat customers, referral partners and insurer programs. This page is about the direct-pay side: drivers who choose their own shop. For those drivers we set up your Google profile and site, answer your reviews, run a referral program if you want one, and run Google Ads if you ask for them.
How can I get more reviews for my body shop?
Ask every customer, at pickup, when the car looks right, and make it easy: a link they can tap. Then reply to the reviews you get. Platinum Service includes review requests and replies in your voice. We never write, buy or trade reviews.
What does marketing for an auto body shop include with you?
Posts on your Google Business Profile and replies to your reviews (both in Platinum Service), a way to ask customers for new reviews, a referral partner program if you want one, and Google Ads as an optional add-on. Which comes with which plan is on the pricing page.
Should a body shop run Google Ads?
It depends on how many drivers search for your repairs near you, and we make no promise about the result. Ads are an optional add-on, run for you in an account in your name, with spend and keywords visible to you every day. Nothing is started without your yes.
How does a referral program work for a body shop?
A mechanic, car wash, fleet manager or past customer gets their own link and sends drivers to you, and you pay the fee you set. It is paid on customer-pay work only, never on an insurance claim.
Do I have to approve every post and review reply?
Yes. They are drafted for your shop's voice, and a person at your shop approves them before they go out.
How is this different from an agency?
The website, the chat and the marketing are run by one team, so a driver who finds you can send damage photos and get a drafted estimate in the same visit. Your estimator approves it before the customer sees anything, and the chat never gives a price.
How do I know it is working?
We show you what is yours to see: where your customers come from, calls and taps on your phone number from your Business Profile, and requests that come through the chat. We do not show you a ranking, because a ranking is not a customer.
Auto body shop websites →Auto body shop SEO →The referral program →Google Ads, run for you →