Restaurants · Catering, pickup and scheduling
Restaurant online ordering and pickup times that a person confirms.
Restaurant online estimates start with a catering request on your website: the date, the size of the group and what she wants. A person on your team writes the estimate and confirms every pickup. The chat names no price and takes no payment.
In short. Restaurant online estimates start with a catering request on your site: the date, the group size and what she has in mind. A person on your team writes the estimate. The chat can offer pickup times your counter sets, and confirms nothing itself.
A stand-in owner, drawn for this page. The chat asks; a person on the team decides.
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The windows you can fill, offered by the chat.
A kitchen cannot make everything on every day. We can set up the pickup windows, the delivery days and the catering days you choose, and the chat offers only those. The calendar below is an example layout.
- 1She asks for a day
- 2Chat offers your open windows
- 3A person says yes
Nothing is set until a person on your team says yes.
Five parts of a catering or pickup request, and who handles each.
A catering order is bigger and slower than a dinner order, so it needs a person. The chat gathers the details and gets out of the way.
Written into your website
A catering request, in her words
The chat asks for the date, the number of people, whether it is pickup or delivery and what kind of food she has in mind. It sends you the request with her name and number, so you are not starting from a voicemail.
A person does this
An estimate written by a person
You read the request and write the estimate yourself, because only you know the kitchen's week and what a tray costs to make. The chat never names a price, a total or a discount for a group.
We can build it
Pickup times your counter offers
You decide the windows you can fill, such as late morning or early evening. The chat can offer them to a customer who wants to pick up. They are offers, not promises, and your counter has the last word.
Written into your website
The menu read back from your own page
For a normal pickup or delivery order the chat reads the menu back from your site, asks what she wants and takes a name and a phone number. It adds nothing that is not on your menu.
A person does this
Your counter texts to confirm
A person at the counter texts the customer to confirm what was ordered and when. Nothing is charged in the chat, nothing is set until that text, and a customer can still phone you.
Questions about catering and pickup that people type, answered plainly.
Can a restaurant give a catering estimate online?
Partly. The chat gathers the date, the group size and what she wants, then sends it to you. You write the estimate yourself, once you know what the kitchen can do that day. The chat names no figure, so the estimate always comes from a person.
Can customers choose a pickup time on a restaurant website?
The chat can offer the pickup windows you set, such as Thursday evening. It only offers them. A person at your counter texts to confirm the time, and until that text nothing is promised to the customer or to the kitchen.
Can a restaurant take payment for catering through its chat?
No. The chat takes no card and charges nothing. Payment is arranged by your team in the way you already use, after you have written the estimate and the customer has said yes. Photo intake does not apply to a restaurant.
Four steps, and a person at the end of each.
The chat is the front door, not the kitchen. It gathers what you need, and your team decides everything that matters.
- Step
She asks on your website
Catering for a meeting, a tray for Sunday or a pickup order tonight. She types the date and the size of the group, and the chat asks the one question that is missing.
- Step
The request reaches you
It arrives with her name, her phone number and what she described. You read it between rushes, not during one, and decide what the kitchen can do on that day.
- Step
A person writes the estimate
For catering, you write the estimate and reply in your own words. For a normal order, your counter checks the menu items and the pickup time that day.
- Step
Your counter texts to confirm
A text confirms the order and the time. If it is catering, she says yes to your estimate first. Only then is anything final.
What the chat does not do, and what a person does.
Ordering food looks simple until a mistake costs a party its dinner. These are the lines we hold.
It names no price
The menu on your page carries its prices, and a catering estimate comes from you. The chat does not total an order, work out a group discount or promise that a price will hold.
It confirms nothing
The chat takes a request. A person at your counter confirms every order and every pickup time by text. If your kitchen cannot make it, the customer hears from you, not from a machine.
It takes no payment
No card is entered in the chat and nothing is charged by it. How you take payment stays the way you take it today.
It does not know your kitchen's day
The chat cannot see an oven that is full or a cook who called in sick. That is why a person decides. We cannot promise any request becomes an order.
See your own restaurant's home page before you pay anything.
- Tell us the restaurant nameAnd a way to reach you. No card, no password.
- We hand-build itIn 12 to 48 hours, with the website chat on it.
- You look at it, then decideIf you want the rest, we build it. If not, you owe nothing.
Or call (656) 236-2374 · Monday–Friday, 9–5 ET
Straight answers.
What does restaurant online estimates mean?
For a restaurant it mostly means catering. A customer describes the date, the group and the food she wants on your website, and you write an estimate. Normal pickup and delivery orders use the prices already on your menu. Either way, a person confirms.
Does the chat give prices for catering?
No. The chat names no price, total or discount. The menu page shows its own prices, and a catering estimate is written by a person on your team, who knows the kitchen's week and the cost of the food.
Can the chat confirm my pickup order?
No. It takes the request: the dishes she wants, pickup or delivery, a name and a phone number. Your counter then texts the customer to confirm the order and the time. Nothing is confirmed, charged or promised until that text goes out.
Can I choose which days and times are offered?
Yes. You pick the pickup windows, the delivery days and the catering days, and you can change them when your week changes. We can set this up with you. It is not on every site today, and the chat only ever offers.
What if I close early or run out of an item?
Tell your team and change the day or the menu. The chat can only offer what you set. Because a person confirms every order, you can say no or suggest another time to a customer by text.
Is it live on my site today?
The chat that reads your menu and takes a pickup or delivery request is what a restaurant site carries. Offering your pickup windows and catering days is something we can build with you. Photo intake does not apply to restaurants.
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